Cookie Policy1. What Are CookiesCookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, understanding how you use our service, and improving our platform's functionality. 2. Types of Cookies We UseWe use the following types of cookies on our platform: 3. How We Use CookiesWe use cookies for various purposes: 4. Third-Party CookiesWe may use third-party service providers who set cookies on our website to help us with analytics, advertising, and other services. These third parties include: 5. Session vs. Persistent CookiesWe use both session and persistent cookies. Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them, helping us recognize you when you return to our site. 6. Managing Your Cookie PreferencesYou have control over the cookies we use. You can manage your cookie preferences in several ways: 7. Essential CookiesSome cookies are essential for our website to function properly. These cookies cannot be disabled as they are necessary for core functionality such as security, authentication, and maintaining your session. Disabling these cookies may prevent you from using certain features of our service. 8. Analytics and Performance CookiesWe use analytics cookies to understand how visitors use our website, which pages are most popular, and how users navigate through our site. This information is aggregated and anonymous, helping us improve our service and user experience. 9. Advertising and Marketing CookiesWe may use advertising cookies to show you relevant advertisements based on your interests. These cookies may track your browsing activity across different websites. You can opt out of personalized advertising through your browser settings or third-party opt-out tools. 10. Cookie RetentionDifferent cookies have different retention periods. Session cookies are deleted when you close your browser. Persistent cookies remain on your device for varying periods, from a few days to several years, depending on their purpose. You can delete cookies at any time through your browser settings. 11. Impact of Disabling CookiesIf you choose to disable cookies, certain features of our website may not function properly. This may include: 12. Updates to This Cookie PolicyWe may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the updated policy on this page with a new 'Last Updated' date. 13. Mobile ApplicationsIf you access our service through a mobile application, similar tracking technologies may be used. Your mobile device may provide settings to control or limit tracking for analytics and advertising purposes. 14. Contact Us About CookiesIf you have any questions about our use of cookies or this Cookie Policy, please contact us at the email address provided below. Contact InformationEmail: [email protected]
Last Updated: October 20, 2025
This Cookie Policy explains how Live Experts ("we", "our", or "us") uses cookies and similar tracking technologies when you visit our platform. By using our website, you consent to the use of cookies in accordance with this policy.
- Essential Cookies: Required for the website to function properly, including authentication and security
- Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous information
- Functionality Cookies: Remember your preferences and choices to provide enhanced features
- Analytics Cookies: Allow us to analyze website traffic and improve our services
- Advertising Cookies: Used to deliver relevant advertisements and track campaign performance
- Keeping you signed in to your account
- Remembering your preferences and settings
- Understanding how you use our platform
- Improving our services and user experience
- Personalizing content and recommendations
- Measuring the effectiveness of our marketing campaigns
- Preventing fraud and enhancing security
- Google Tag Manager: For managing and deploying marketing tags and analytics
- Google Analytics: For website traffic analysis and user behavior insights
- Stripe: For payment processing and fraud prevention
- Social Media Platforms: For social sharing features and advertising
- Browser Settings: Most browsers allow you to refuse or accept cookies through their settings. You can also delete cookies that have already been set
- Opt-Out Tools: You can opt out of third-party advertising cookies through industry opt-out pages
- Cookie Consent Banner: When you first visit our site, you can choose which categories of cookies to accept
- Do Not Track: We respect Do Not Track signals where applicable
- Inability to stay logged in to your account
- Loss of personalized settings and preferences
- Reduced functionality of interactive features
- Inability to complete transactions or use certain services